RCS is the world's leading provider of broadcast software, used by more than 14,500 radio and TV stations, cable music channels, satellite radio networks and Internet music sites worldwide. RCS has been the leader in software innovations since 1979.

Jobs in North America


Product Support Specialist

Ogallala, NE

Every day our software is used by more than 14,500 radio stations, TV music channels, cable companies, satellite music networks and Internet radio stations worldwide. With 245 million monthly listeners in the U.S., our parent company iHeartMedia has the largest reach of any radio and television outlet in America.

For 27 years we have been providing support and guidance to the world’s audio and video professionals. Programmers and engineers come to us when they have problems that need to be solved. No two days are the same here so if you like working in a fun, challenging and varied environment you will feel at home in the RCS Support department.

As an expanding company we have immediate openings in our Ogallala, Nebraska office. We can offer you a competitive salary, benefits, relocation packages and free soda. We provide support 24/7/365 some flexible working is required. After proving yourself, there are opportunities to grow and become product specialists, support leads, on-boarding specialists or to move into Product Development.

The Support department’s activities include:
• Handling phone calls, emails and social interactions from customers in the United States and other countries. We strive to achieve Customer Satisfaction with every call.
• Working with over 100 colleagues to provide timely and accurate answers on subjects as varied as A-list rotations, AES67, SQL Server Service Packs and Reverse Scheduling.
• Providing training and consultation to our customers so they succeed with our software to produce compelling radio, TV, podcasts, half-time shows, audio books, etc.
• Working with development teams to further extend product capabilities.

Who are we looking for?
• We are looking for people with a passion for music and experience of or working in an IT, Radio, TV or an Engineering environment.
• You will have an inquiring mind. Ideally you have demonstrable, well-developed troubleshooting and investigative skills. You will be able to simplify and deconstruct customer reports into their component parts and explore and evaluate them systematically.
• Ability to prioritize and multitask

Key Responsibilities

• Document interactions with customers; provide answers by identifying problems; researching answers; guiding customers through corrective steps.
• Work with colleagues to troubleshoot problems in software, hardware, networks and systems; write up technical documentation that can be passed onto developers to repair defects and deliver enhancements.
• Work with customers to improve software system performance by identifying problems and recommending changes.
• Develop and participate in customer training programs.
• Update your own job knowledge by participating in educational opportunities and maintaining personal networks.

Skills

The ideal candidate should possess excellent customer service skills and a team focus. Candidates should have a good understanding of LAN, WAN, internetworking technologies, Windows Operating Systems and SQL Server. You should also have strong troubleshooting, follow-up, interpersonal, verbal and written skills.

Send Cover Letter and Resume to: Jobs@rcsworks.com

No telephone calls, please.


IT - Administrative Assistant

White Plains, New York

Media Monitors - The leader in local media monitoring, is looking for a experienced Administrative Assistant to join our busy and dynamic IT team located in White Plains, NY. The successful candidate will have excellent organizational skills, ability to work in a fast paced IT environment with a strong attention to detail.

Responsibilities:

• Provide general administrative and clerical support including mailing, scanning and copying to management.

• Maintain electronic and hard copy filing system

• Open, sort and distribute incoming correspondence

• Perform data entry and scan documents

• Backup front desk reception duties as needed


Requirements:

• 5 years experience in a similar role

• High School Diploma

• Proficient in Microsoft Office suite, e-mail, internet

• Requires strong communication skills, both verbal and written, organizational skills, both analytical and problem solving.

Send Resume and Cover Letter to Jobs@rcsworks.com
No Phone Calls, please


Product Support Specialists

White Plains, New York USA

Every day our software is used by more than 14,500 radio stations, TV music channels, cable companies, satellite music networks and Internet radio stations worldwide. With 245 million monthly listeners in the U.S., our parent company iHeartMedia has the largest reach of any radio and television outlet in America.

For 27 years we have been providing support and guidance to the world’s audio and video professionals. Programmers and engineers come to us when they have problems that need to be solved. No two days are the same here so if you like working in a fun, challenging and varied environment you will feel at home in the RCS Support department.

As an expanding company we have immediate openings in our Ogallala, NE office which is 8 miles from Lake McConaughy and full of outdoor recreation and western history. We can offer you a competitive salary, benefits, relocation packages and free soda. We provide support 24/7/365 some flexible working is required. After proving yourself, there are opportunities to grow and become product specialists, support leads, on-boarding specialists or to move into Product Development.

The Support department’s activities include:
• Handling phone calls, emails and social interactions from customers in the United States and other countries. We strive to achieve Customer Satisfaction with every call.
• Working with over 100 colleagues to provide timely and accurate answers on subjects as varied as A-list rotations, AES67, SQL Server Service Packs and Reverse Scheduling.
• Providing training and consultation to our customers so they succeed with our software to produce compelling radio, TV, podcasts, half-time shows, audio books, etc.
• Working with development teams to further extend product capabilities.

Who are we looking for?
• We are looking for people with a passion for curated music and experience of working in a Radio or TV Programming or Engineering environment. You will have in-depth knowledge of Selector, GSelector, Zetta or NexGen gained from your daily exposure to these products.
• You will have an inquiring mind. Ideally you have demonstrable, well-developed troubleshooting and investigative skills. You will be able to simplify and deconstruct customer reports into their component parts and explore and evaluate them systematically.
• Ability to prioritize. Your experience in Radio or TV means you know what to do when that Off-Air call comes in.

Key Responsibilities

• Document interactions with customers; provide answers by identifying problems; researching answers; guiding customers through corrective steps.
• Work with colleagues to troubleshoot problems in software, hardware, networks and systems; write up technical documentation that can be passed onto developers to repair defects and deliver enhancements.
• Work with customers to improve software system performance by identifying problems and recommending changes.
• Develop and participate in customer training programs.
• Update your own job knowledge by participating in educational opportunities and maintaining personal networks.

Skills

The ideal candidate should possess excellent customer service skills and a team focus. Candidates should have a good understanding of LAN, WAN, internetworking technologies, Windows Operating Systems and SQL Server. You should also have strong troubleshooting, follow-up, interpersonal, verbal and written skills.

Send Cover Letter and Resume to: Jobs@rcsworks.com

No telephone calls, please.


.NET Developer

White Plains, New York or Ogallala, NE

RCS has an immediate opportunity for Programmers with 2-5 years' experience with C#/.NET to join a dynamic development team.

The candidate must have proven experience in .NET Framework 4.0+, C#, .NET Windows Forms, .NET Web Services, ADO.NET, ASP.NET, XML/XSLT, Visual Studio 2010+ and SQL Server 2008+. WCF and WPF, and/or JQuery and Javascript experience while not required, would be a plus.

Experience in the following areas is desirable: C++, COM/DCOM, Multi-tier Architectures, Windows Programming, Design Patterns, Microsoft Patterns and Practices, and Developer Express Tools.

The candidate will be a member of a tight team using the Scrum agile development methodology and must have a strong sense of team spirit and commitment in addition to Microsoft.NET skills.

RCS
Attn: Human Resources
PO Box 887
Ogallala, NE 69153
FAX: 877-774-1016
Email: jobs@rcsworks.com
www.rcsworks.com


RCS is an equal opportunity employer.

Jobs in Europe


Praktikum

Frankfurt - RCS Deutschland

RCS Deutschland bietet auf Bewerbung einen 3-monatigen Praktikumsplatz mit folgenden möglichen Schwerpunkten:

- Radio: Musikredaktion
- Radio: Technischer Sendeablauf und Studio-Automationssysteme
- Radio: Werbedisposition

Das Praktikum wird für Bewerber angeboten, die dies im Rahmen eines Studiums oder einer Ausbildung in den Bereichen Medien oder Informationstechnologie durchführen möchten. Praktikumsdauer nach Absprache, jedoch nicht weniger als zwei Monate.

Voraussetzungen:
- Routine im Umgang mit PCs und Standardsoftware
- Gutes Deutsch und Englisch
- Flexibilität und Fähigkeit zur Arbeit in kleinem Team
- Spass am Kundenkontakt und gute Umgangsformen

Ein Praktikum bei RCS bietet
- Gelegenheit zur Mitarbeit im Bereich Medien, in Deutschland und international
- Vielfältige Kontaktmöglichkeiten in der nationalen und internationalen Medienbranche
- Wertvolle Erfahrungen als sinnvolle Ergänzung zu Ausbildung und Studium
- Möglichkeit zur Mitarbeit in technischem Support, Projektplanung und -ausführung
- Nach Verfügbarkeit auch Teilnahme an Schulungen

Bitte schicken Sie Ihr Bewerbungsschreiben mit relevanten Informationen an

khk (at) rcseurope.de

Bitte keine telefonischen Anfragen!

Jobs in Asia - Pacific


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Jobs in South America


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Jobs in Africa


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